Privacy Policy
Last updated: January 1, 2026
Our Privacy Principles
We believe in transparency and protecting your data
Data Security
Your data is encrypted and protected with industry-leading security measures
Transparency
We're clear about what data we collect and how we use it
Your Control
You have full control over your data and can manage it anytime
1. Introduction
USER TRAIL PTY. LTD. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- •Personal Data: Name, email address, phone number, and other contact information you provide
- •Business Information: Company name, job title, and business requirements
- •Usage Data: Information about how you interact with our website
- •Technical Data: IP address, browser type, device information, and cookies
3. How We Use Your Information
We use the information we collect to:
- •Provide, operate, and maintain our services
- •Respond to your inquiries and provide customer support
- •Send you technical notices and service updates
- •Improve and optimize our website and services
- •Analyze usage trends and user behavior
- •Prevent fraudulent activities and enhance security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- •With your consent or at your direction
- •With service providers who assist in our operations
- •To comply with legal obligations or protect our rights
- •In connection with a business transaction (merger, acquisition, etc.)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the following rights:
- •Access your personal information
- •Correct inaccurate or incomplete information
- •Request deletion of your information
- •Object to or restrict processing of your information
- •Data portability
- •Withdraw consent
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email:info@usertrail.ai
- Phone:+61 478 614 124