Usertrail Logo
Session Replay

See Exactly How Users Interact with Your Product

Watch session recordings to identify bugs, understand user behavior, and fix confusing UI elements with privacy-first replay technology.

Powerful Session Recording Features

HD Recordings

Crystal-clear session replays with perfect fidelity

Click Tracking

See exactly where users click, scroll, and hover

Error Detection

Automatically flag sessions with JavaScript errors

Privacy First

Automatic PII masking and privacy-compliant recording

Smart Filters

Find relevant sessions quickly with advanced filters

Heatmaps

Visualize where users spend time and what they ignore

Session Replay For Every Team

See the world through your users' eyes

Product Teams

Watch how users interact with new features and identify usability issues before they become major problems.

  • Validate design decisions with real usage
  • Discover unexpected user behaviors
  • Identify friction points in user journeys

Support Teams

Resolve customer issues faster by seeing exactly what happened during their session, without endless back-and-forth.

  • Reproduce bugs accurately
  • Reduce resolution time by 70%
  • Provide better, faster support

Engineering Teams

Debug production issues with full context. See the exact steps that led to errors and fix bugs faster.

  • Console logs and network requests
  • Stack traces linked to sessions
  • Faster bug reproduction

UX Researchers

Conduct remote usability testing and gather insights without scheduling in-person sessions.

  • Observe natural user behavior
  • Build empathy with your users
  • Create highlight reels for stakeholders

The Impact of Session Replay

70%

Faster bug resolution

5x

More context for support

90%

Reduction in "can't reproduce"

50%

Less time debugging

Start Understanding Your Users Better