Powerful Feedback Collection
Microsurveys
Collect feedback at the right moment with targeted in-app surveys
NPS & CSAT
Measure satisfaction and loyalty with standard metrics
Targeted Surveys
Show surveys to specific user segments based on behavior
Sentiment Analysis
Automatically analyze and categorize user feedback
Response Analytics
Track response rates and identify trends over time
Multi-channel
Collect feedback via in-app, email, and web
Turn Feedback Into Product Improvements
See the impact of listening to your users
More feedback collected
Response rate
Improved satisfaction
The Right Survey For Every Moment
Choose from pre-built templates or create custom surveys
NPS Surveys
Measure customer loyalty and likelihood to recommend with the industry-standard Net Promoter Score methodology.
- Track NPS trends over time
- Segment scores by user type
- Follow-up with promoters and detractors
CSAT Surveys
Gauge customer satisfaction after key interactions or feature usage to understand if you're meeting expectations.
- Post-interaction satisfaction
- Feature-specific feedback
- Real-time satisfaction monitoring
PMF Surveys
Measure product-market fit with the Sean Ellis test and understand if your product is truly essential to users.
- PMF score calculation
- User type segmentation
- Alternative solution analysis
Custom Surveys
Create fully customized surveys with multiple question types to gather specific insights unique to your product.
- Multiple question types
- Conditional logic & branching
- Custom branding & styling
Feedback Collection Best Practices
Maximize response rates with smart targeting
Right Timing
Trigger surveys after key actions or milestones for contextually relevant feedback
Keep It Short
Limit to 1-3 questions to respect user time and boost completion rates
Segment Users
Target specific user groups based on behavior, role, or product usage patterns
Act On Feedback
Close the loop by responding to users and showing how their input drives changes
Test & Iterate
A/B test survey copy, timing, and placement to optimize response rates
Multi-Language
Localize surveys to increase engagement with international users